Patient Information

What to Expect at a Specialty Appointment

Once you have received a referral to our veterinary hospital from your primary care veterinarian, please contact us to book an appointment.

While meeting a new veterinarian and waiting for test results can feel nerve-wracking, knowing what you can expect at your first appointment will help make the experience more pleasant for both you and your pet.

Our Pet Care Philosophy

We extend services provided by your primary care veterinarian at times when unique, specialized medical care is needed. We proudly serve pet owners and veterinarians in Greensboro by providing advanced services and procedures not generally available in primary practice. 

We will work closely with your primary care veterinarian and our network of specialists to take the best path to effective treatment for your pet.

Payment & Financing

At Carolina Veterinary Specialists in Greensboro, we'll help you navigate our payment options and financing opportunities so you can concentrate on getting your pet the care they require.

• What types of payment options are available?

  We accept payment in cash or by check, MasterCard, Visa, American Express, and Discover. 

  We also accept CareCredit and ScratchPay payment plan options.

  Payment in full is expected at the time services are provided or upon your pet's discharge from our hospital.

• Are there payment plans available for my pet’s care?

  We are happy to offer CareCredit and ScratchPay as financing options, which both offer an easy application process that will give you results in minutes.

• Will I be provided with an estimate of costs?

  A good-faith estimate of the cost of our services will be provided before we treat your pet. However, unforeseen circumstances may occur that could influence your final bill. 

  We always discuss our written estimate with you before you leave our facility. Before any further treatment is provided, a deposit will be required based on our estimate.

• What are the fees associated with a specialty appointment?

  The initial exam fee, as well as any diagnostics or treatment you consent to, are your financial responsibility. This payment is due at the time of service. 

  For further diagnostics, surgery, or hospitalization, an upfront deposit is required, with payment in full due when your pet is discharged. 

• What are the fees associated with an emergency visit?

  For all emergency exams, a deposit payment is required. Once our staff and veterinarians examine your pet, a cost estimate for treatment will be provided to you to determine a treatment plan.

  For further diagnostics, surgery, or hospitalization, an upfront deposit is required, with payment in full due when your pet is discharged.  

• Can you help with my pet insurance?

  We’re happy to help you fill in pet insurance forms for your pet’s visit.